Maxline's bad service (Parts service policy)

Date Viewer's Feedback
June 19, 2011

Just read your Bad Stranger Service, couldn't agree with you more. People are just plain stupid. Keep up the good work.

July 23, 2011

I went to to post my good experience with your warranty service, and found some guy "bcoday" getting all mad at your customer service, when he was trying to find a part FROM ANOTHER MACHINE VENDOR!! My god, how often do you need to say you don't support other machines?

All I can say is, thank you for your customer service to someone who BOUGHT one of your machines!

I've owned a Flex940 for a couple years. Works great. And, once you've bought a machine from Eagnas, you can always order string & other stuff at the same discount as when you buy a machine.... a really good deal!

Customer support (for someone who bought a machine from them); after getting my Flex940, there was something missing, a couple tools or something, nothing major - called them up, immediately, "no problem, we'll send".

Warranty service; had the threads in one of the support brackets strip out, so I emailed, asking what I needed to do, gal said send it back. And, I got it back about 2 weeks later. Which means they took care of it right away upon arrival, as it was USPS both ways. No hassle there.

While I do *not* condone bad customer service, I will point out how strongly Maxline has always said on their website that they DO NOT SUPPORT OR SELL PARTS for other vendors. It was that way when I bought my machine, and it's still there today. I do see that now they say they'll measure a part for $45/hour. I notice that you were trying to find a part for another machine, bcoday, and that's obviously what started your conversation down a bad path.

Imagine the hassle Maxline has gone through over the years, with buyers from higher profit margin machines trying to see if replacement parts from the low-margin vendor will fix their machines. Waste of time dealing with the calls. Waste of money when they order a part, send it back, and Maxline's out the initial shipping fees, restocking, packaging, etc. If they sold their machines for more profit, then maybe they could afford to hire someone to deal with those inquires, but frankly, I wouldn't want that, because I would have had to paid more for my Flex940!

So to anyone reading this thread, debating buying Eagnas, I say, as others have said before I bought mine (and I read those comments), yes, you can spend a lot more and get a better quality machine (how much better, I have no idea, maybe just a bit, maybe a lot). You can spend something like 20% (guessing) more, and get practically the same machine, with a different brand name on it (and possibly better customer service). But, for the money, you can't beat Eagnas.

Just remember, DON'T CALL/EMAIL THEM ASKING FOR PARTS FOR OTHER MACHINES! (Lol... unless the new $45/hr thing they've got changes their tune!)

Maxline has no obligation to provide parts for other brands' machines or other suppliers:

    B. Coday's logical problem

    B. Coday purchased an electronic stringing machine from Mutual Power. Now B. Coday needs the rotational string gripper for his Mutual Power stringing machine. But Mutual Power does carry the spare parts. B. Coday wants to purchase this rotational string gripper from Maxline. Maxline indicates that we do not sell spare parts for the other brians' machines. B. Coday complains to internet about Maxline. B. Coday has the logical problem. B. Coday shall complain about the Mutual Power does not carry the spare parts to service its customers, not Maxline. Maxline has no relationship with Mutual Power and B. Coday.

    B. Coday has severe logic probelm. He ought to see doctor about his problem.

    Note: Maxline feels that it is not necessory to publish this information. But this customer indicated that Maxline provides the bad customer service over internet. Maxline has no choice to publish this information.

    Date Party Contents
    May 11, 2010 B. Coday


    I have Mutual Power stringing machine. I need to replace the rotational string gripper.

    May 11, 2010 Maxline

    We do not provide parts for other brands' machines.

    May 11, 2010 10:13:14 AM B. Coday


    I need to replace the rotational string gripper on my stringing machine. Is it possible to purchase just this item from you?

    If not, do you have any idea where I can find one?

    May 11, 2010 14:01:56 PM B. Coday


    After talking with you on the phone, and struggling with getting you to understand me, I decided to spend the rest of my afternoon finding places to voice my complaints about your customer skills. Actually, the LACK of your customer skills.

    I called ready to purchase the item that I tried to describe to you and only had ONE QUESTION about the diameter of the hole that attaches the item to the pull shaft. SIMPLE!!

    But you had to act like a complete A**HOLE and hang up.

    I will be adding my complaints to those that I've already found concerning your items and you personally. Here's a sample that can now be found when searching online for Maxline EAGNAS:

    Hopefully a few people might read these and think twice about spending any money with you.

    May 11, 2010 12:48:32 PM B. Coday


    Here's another addition to the MANY complaints you get. Perhaps doing better might result in fewer complaints? Does that not make sense to you?

    I am sending this to as many people as I can find that are somehow connected to EAGNAS machines for two reasons:

    1. To let them know how terrible their U.S. customer service is being handled. My hope is that SOMEONE at EAGNAS cares about this!


    2. To see if there is anyone that can provide information about the diameter of the center hole in this rotational grip puller (picture in the link below) from an EAGNAS machine. It appears to be from the Pro 845 machine as well as several others. I still need to purchase one if the shaft hole is the correct diameter.


    Date Party E-mail Contents
    January 8, 2014 20:02:48 PM Bill
    Director of Tennis


    Good Day - Can you tell me please the length of your clamps.... PN-7062. I'm in nee of some clamps that are 6 inches long. Thanks so much - Bill

    Director of Tennis
    Bermuda Run C.C.
    Bermuda Run, N.C. 27006

    January 9, 2014 Maxline

    Sorry. We do not measure the clamps.

    January 9, 2014 09:19:16 AM Bill
    Director of Tennis


    you can't measure one for me, it would take 3 seconds. I need 6 inch clamps, so how do you propose that I find out weather or not they are 5 1/2 or 6 inches. Talk about good customer service.......Measuring a clamp is so basic and simple. Thanks so very much for your efforts.

    January 9, 2014 Maxline

    If you would like us to measure the parts, the labor charge is $45.00.

    January 9, 2014 16:18:11 PM Bill
    Director of Tennis


    Fxxk You, If I couldn't find clamps I would need to buy two new stringing machines.... Now, I will never look at your company again.....$45.00 to measure a clamp.....go to hell.

    January 10, 2014
    1:51 AM

    You are not our customer anyway, not in the past, not in the future.

    You will never get the clamps

    January 10, 2014 07:16:26 AM Bill
    Director of Tennis


    wait till you see the nice things that I put on all of the tennis chat rooms about your'll really like it.

    Think about it...I simply asked how long your clamps were and to please let me know....I wanted to spend money buying clamps but you wanted 45 dollars to simple measure a clamp....if that's not absurd, I'm not sure what's like you calling a hardware store to find out how lone one of their ladder is and they say ....give me 45 dollars and Ill tell you. Believe me I would never want to deal with a company like yours ever again.

    I'll make sure now that you get some really good publicity from this.....I will really get the word out there as to what you're all about. That 45 buck that you wanted will really pay off you you. Your company must be really hard up to need money to measure a clamp.

    January 14, 2014 10:09:08 AM Bill
    Director of Tennis


    Take a deep breath sir.....You must have Napoleon do look like a small petty little man.

    I do feel sorry for you.


    Date E-mail Contents
    January 10, 2007

    Date: Wed, 10 Jan 2007 11:32:39 -0800
    I am interested in buying Eagnas clamps. Could you let me know the specifications of your glide-bar clamp for Eagnas stringing machines, the height of the clamp and the shaft diameter.

    January 10, 2007
    12:28 PM
    Maxline wrote

    Thanks for your e-mail.

    We do not measure our parts or clamps. If you would like us to measure the parts or clamps, there is $45.00 for the service fee. Please provide us your credit card information. Then we will measure for you.

    January 10, 2007

    Date: Wed, 10 Jan 2007 17:47:12 -0800
    Ridiculous answer. You are not suitable for working in such a world famous company. I will report your conduct to your boss.

    January 11, 2007
    12:00 AM
    Maxline wrote

    Thanks for your e-mail.

    We do not provide after-sales service for the other brands' machines.

    January 11, 2007

    Date: Thu, 11 Jan 2007 07:28:55 -0800
    If you do not provide after-sales service for the other brands' machines and refuse to promote your product I have no comments. But why you say you ask $45 for SERVICE fee? Is that ridiculous? Does your company give your the right to offer $45 service?

    You have to be honest to do business or you will ruin your company.

    January 11, 2007
    2:08 PM
    Maxline wrote

    Thanks for your e-mail.

    It is very simple. If you have our machine, you do not need any measurement. All the parts and clamps could be replaced at no problem. You do not have our machine. Therefore, you need the measurement. You are not our customer. We do not need to service you. If you still want us to measure, we will charge you for the service fee.

    January 11, 2007

    Date: Thu, 11 Jan 2007 16:01:52 -0800
    I am not interested in your said service. My purpose is very simple: to buy a product of your company. It that conflicts your company's interests? Isn't ridiculous for you to be so lazy to make fool of a possible customer for your company?

    Please let me know your boss name and contact information.


    Date E-mail Contents
    March 15, 2006

    Date: Wed, 15 Mar 2006 14:21:01 -0500
    Hello., Im in need of the fixed clamps you have on your website. I was wondering if these clamps will work on my Toa machine? My machine also has the sliding bars. If so, I would like to order 2. Im located in Toronto ON, Canada.

    March 16, 2006
    12:42 AM
    Maxline wrote

    Thanks for your e-mail.

    We do not provide the service for the other brands' machines.

    March 16, 2006

    Date: Thu, 16 Mar 2006 09:07:26 -0500
    they still might fit though...whats the diameter of the opening for the sliding bar and the measurements(length and width of the clamp). If they are the same measurements of the ones I have, I would like to order.

    March 16, 2006
    10:13 AM
    Maxline wrote

    Thanks for your e-mail.

    We do not measure our parts in order to fit on the other brands' machines. If you would like us to measure it, the labor charge is $45.00.

    March 16, 2006

    Date: Thu, 16 Mar 2006 13:23:10 -0500
    45 dollars, just to get a ruler and measure the clamp....a task that will take 10 seconds of your time, sounds silly to me. Anyways, how much for two clamps + shipping to Canada?

    March 16, 2006
    12:07 PM
    Maxline wrote

    Thanks for your e-mail.

    We do not sell the parts to you.

    March 16, 2006

    Date: Thu, 16 Mar 2006 15:34:45 -0500
    what kind of business are you running!!! you seem like an loser!!!! Forget, I dont want your shit clamps.!!! you're a dummy!!!!

    March 17, 2006

    Date: Fri, 17 Mar 2006 19:40:38 -0500
    hello, Im very interested in the fixed clamps, I would like to order two please. thanks and have a nice day.


    Date E-mail Contents
    August 23, 2004

    Date: Mon, 23 Aug 2004 10:29:27 -0700 (PDT)
    I'd like to order one of the white, V-shaped plastic supports. After reading the several stories on the Better Business Bureau's page with others having the same problems with the clamps, I've decided not to order the clamps or the metal pin.

    I would like the V-shapped support shipped to:

    S. Sierra
    Austin, Tx 78731
    And would like to pay with Visa credit card:
    Please ship by ground and e-mail me with a confirmation number for the order and a tracking number for the shipment.

    August 25, 2004
    12:44 AM
    Maxline wrote

    Thanks for your e-mail.

    Please order the V-shaped support from the other company you trust.

    August 25, 2004

    Date: Wed, 25 Aug 2004 06:52:28 -0700 (PDT)
    I am truly amazed at your company's ignorance. Not only have you lost the business of selling me the clamps (you sell low quality clamps), you've also opted not to sell me the support, and now, you're going to get another very negative complaint filed with the better business bureau. On top of this, your response email showing your poor customer service will be posted on at least 7 tennis/stringing sites of which I am a member and I'll be sure to refer my customers away from your company.

    So to total YOUR losses, $34 for clamps, $5 for pin, and $5 for support....that's $44 you've just lost. Not to mention the HUNDREDS you will lose as a result of this being posted on other sites. GREAT JOB! And to think instead of losing hundreds, you could have just shipped the support and made your $5. Keep up the good work.

    August 27, 2004

    S. Sierra filed to BBB. The complaint number is 10424448.

    September 3, 2004
    Maxline wrote
    to BBB
    1. S. Sierra did not purchase the machine or any products from Maxline. Maxline has no relationship with S. Sierra. S. Sierra is not a customer of Maxline. S. Sierra is a stranger to Maxline.
    2. S. Sierra purchased the machine from the other supplier. His supplier (seller) has the obligation to provide the parts to him, not Maxline.
    3. About "What settlement would you consider fair?"
      S. Sierra: I demand that Maxline send the item I ordered free of charge to compensate for their discriminatory stance to customer service. (won’t happen because they have bad customer service).
      Maxline feels that BBB shall request S.Sierra to provide his supplier’s name (seller). The BBB and S.Sierra shall demand this supplier (seller) to send a new machine to S.Sierra to compensate for S.Sierra’s problem. And the BBB and S.Sierra shall demand this supplier (seller) to send 1 cent to Maxline to compensate for wasting Maxline’s time.
    4. About the bad customer service:
      S. Sierra is not a customer of Maxline. Maxline has no relationship with S.Sierra. S.Sierra is a stranger to Maxline. Therefore, the correct terminology shall be "Bad stranger service". Maxline feels that it will be fair to use this terminology “Bad Stranger Service”. Maxline has no interest and no intention to provide parts or service to strangers. Maxline has the obligation to provide the service and parts to those customers who purchase the machines from maxline.
    5. About " then called and demanded my order be sent and they just hung upon me."
      It will be fair that BBB demands S.Sierra to mail a copy of his telephone bill statement to BBB to prove there was a call to Maxline’s telephone number (310-523-4641). If S.Sierra can not mail his telephone bill statement to BBB or there is no this telephone number (310-523-4641) on his telephone bill statement, this statement is false.

  6. Do your PN-7062 & PN-7064 clamps work on a Gamma 4000?

  7. I called yesterday and spoke to someone about my broken swivel clamp base. I have a Czech Tension model I bought about 10 years ago. Well as you can see on the pictures the base pin has broken. I would like to know how much is it to replace it? I would also like to buy an additional one. It feels like the other clamp is about to go as well.

  8. Hi, where can i buy a clamp for my tennis stringing machine.its a czech tension table top model with drop weight and 6 points mounting? Do your clamp fit my machine?

  9. I have a Winn Pro 1000 machine. Do you supply parts for this machine, which I belkieve is similar to one of the Eagnas machines?

  10. I would need to order some parts for my stringing machine. It is for my Winn Pro jr. machine. Can you check the diameter of pin if it is the same like my diameter hole on my arm. My diameter is 0.31 inch [0.77 cm].

  11. Do you sell the full and 1/2 slide bars for a Winn Pro machine?

  12. It is a Winn Pro brand machine. It is missing a pair of glide bars. Isn't most machines out there uses the same length of glide bar? Can you tell me how long are the bars are?

  13. I have a Winn Pro Stringer and I need some parts for and it doesn,t seem there in business any more...

  14. I believe that you are the source for after market sales for winn racquet stringers. As your company has come into the bussiness after winn went out so all my research confirms this information and everyone in your field points me in your direction.

  15. Can I buy an electronic motor to adapt to my Gamma progression II? If so please send me the price an box dimensions.

  16. July 21, 2004: Hello, I have a alpha shuttle 2000 stringing machine, I wish i had your st 200 but i don't. Anyway i was wondering if one of your stands would work for mine? I don't think Alpha makes one and i would really want one! Please let me know.

  17. September 1,004: I own a Winn Pro II stringing machine with clamps attached to a glide bar. I checked with your website and you have clamps advertised for $14.95. Would these clamps be used on my machine?

  18. September 13, 2004: I am in need of two plastic stopper side supports for a Winn Pro II. It was suggested that you might have such a part, a close alternative, or know where I might find such a part.

  19. September 24, 2004: I have a gamma progression II 602FC string machine and I am thinking of getting a pair of PN1002 (clamps for string machine) to replace wore fixed clamps. Do you kown by any chance if the PN1002's post will fix into the clamp holder of the gamma machine?

  20. November 12, 2004: PN-7064 will this glide bar clamp work on a Ektelon Model H? I have an old machine that is missing the glide bar clamps and need to order some replacements. Pleaese advise If they will work I will order some.

  21. November 29, 2004: I have an old Ektelon model C or D and was wondering if I could buy your Hawk 800 mounting assembly and use my stand and tensioner. Trying to save some money and I have just rebuilt the tensioner.

  22. December 20, 2004: I Have an Ektelan stand up. I was wondering if you sell any clamps that would fit on the Ektalon. I need 2 new ones and cant seem to find any.

  23. December 27, 2004: I have a Gamma 600 stringing machine, which I bought 15 years ago. I need a "Glide Bar Oversized Tension String Clamp" to replace a broken one. Do you know if porduct #PN-7062 on your catalog will work with my machine? If you do not know the answer, can you tell me (1) the size (diameter) of the gliding bar that #PN-7062 is designed for, and (2) the height of the the string grip?

  24. December 27, 2004: Hi I have a question I have alpha ultra edge 3 and my keypad is broken I need a replacment for this how would I get this and what is the price.

  25. January 23, 2005: I have a czech sports stringing machine with a single action clamp that broke, do you sell replacement clamps?

  26. August 31, 2005: I have an older Babolat machine that I want to replace the clamps on. They appear similiar to your Eagnas clamps with a stem diameter of about 0.450". Do you know if you clamps might be the same diameter.

  27. September 23, 2005: I have a WINN machine, similar to your Beta, with two glide bars for the clamping system. Do you offer an upgrade to a swivel clamping system? If so, how much is it? Thank you.

  28. October 6, 2005: Can you please find if you have a manual for the above model WINN INC. PRO II machine. I saw the list in your website and would like to order it via email or provide an order form.

  29. October 23, 2005: I broke a clamp on my AG International 603GB stringer. I visited your website and learned that the clamp I need to replace the broken one is #PN-7064. If that is correct, then I'd like to order two.

  30. October 25, 2005: What is the clamp length and glide bar diameter for both the PN 7062 Over-sized Tennis String Clamp and PN 7064 Mid-sized Tennis String Clamp? This would be a replacement for another brand of stringing machine. The dimensions are needed to assure the clamp will fit.

  31. November 3 2005: I have an old model AG stringing machine which is missing a mounting post for the head or the throat of the racket. My stringer looks like the ag 602 or the ag602F. Do you also sell parts for this machine.

  32. December 16, 2005: I have a portable Tenex (Gamma)600FC from about 1988. I would like to replace just the Six-point mounting system (see attached picture from your website). For example from a Hamk 80 or Combo 710. How much would just the Six-point mounting system cost and would it fit on the 15/16 inch mount on my Tenex?

  33. November 21, 2005: I have the Guterman AG 603. I need the replacement parts. Do you have the parts?

  34. November 27, 2005: Do you have any glide bars and clamps adaptable to my Ektelon model H?

  35. January 18, 2006: I have an older stringing machine Ektelon model B end I wonder if Glide-bar Clamp PN-7066 is possible to use in this machine? I need to know two important measures,

  36. February 27, 2006: I was wondering if you have the specifications for the diameter of the PN-7064 Mid Size Glide Bar Clamp? I need to know what diameter of bar does it fit because, my glide bar clamp broke (the screw/bolt snapped), although i also do not own an Eagnas. It is similar looking but was a made for some tennis store many years ago called Ray's Stringers? Anyways, i would appreciate it if you could tell me the diameter. Thanks.

  37. March 2, 2006: The clamps on my Toalson Model D no longer hold on the bar to which they attach without damaging the string. Is it possible to purchase replacement clamps? - either Toalson or another brand which would fit this machine.

  38. March 15, 2006: Hello., I am in need of the fixed clamps you have on your website. I was wondering if these clamps will work on my Toa machine?

  39. May 17, 2006: Hi, I have an old Winn Pro stringer and the clamps have worn out. I am wondering if your clamp model PN-7066 Badminton and Squash String Clamp is compatable with my stringer.

  40. May 21, 2006: Hi there...My name is Tommy I have an AST Super Stringer. During restringing my tennis racket somehow the support post just break. I'm wondering do you sell that support post. A million thanks.

  41. June 8, 2006: Are parts for model international 603S still available? Could you pleasae give me some more info on this model. Tnanks!

  42. June 13, 2006: I have an AG 602 International stringing machine and the drop weight arm broke, my machine looks identical to your Hawk 80, I was wondering if the arm would work on mine and if I can purchase that from you and how much.

  43. June 27, 2006: I've a Clippermate (manual) stringer that I use to string my tennis racquets with. Question: Do you sell your Electronic Tension Head separately?

  44. July 17, 2006: Do you supply parts for the stringing machine branded "Wilson". Based on the attached notes from Wilson the machine was manufactured by WINN, a company your company purchased.

  45. July 21, 2006: Can I get parts for a Rayco "Strings All" stringing machine? I particularly need the rubber back for the tension griper. I would like to get the pads for the racket vise but I cn fabricate those from padding material purchased locally. I the rubber bands are no longer available is there a retrofit kit available that will allow me to install either a compression or linear gripper?

  46. July 31, 2006: Will the Mid or Oversized Tennis Floating clamps work on my Czech Sport stringer? I believe my Czech Sport is similar to the Eagnas Hawk 800. When stringing, my clamps slip and often need adjusting to ensure a firm grip. Rather than buying replacement clamps, could I substitute a Floating/Speed clamp? Thanks for the help,

  47. August 14, 2006: I have a Ektelon H stringer and I need two clamps to string badminton racquets. Do you have clamps for his machine and how much do they cost.

  48. December 11, 2006: I have a old Winn Pro 2 and am in need of some new clamps and awls..specifically the A5070 clamps or narrower ones for squash..Can you help?

  49. January 7, 2007: Hi, I want to buy two clamps for my stringing machine. one for tennis and one for badminton. I use Ektelon clamps now: clamps hight: 5' 2.5/8, shaft diameter: 0.58'

  50. January 30, 2007: Do you sell replacement glide bars that would fit an Ektelon?

  51. February 4, 2007: I own a Wilson machine model # 910058. Is this a machine thta was actually manufactured by someone else with Wilson simply adding there name to it? If so do you know the actual manufacturer and would you folks sell replacement parts for it?

  52. March 10, 2007: Hi, I'm inquiring on parts for a stringing machine. I have an older Ektelon model D and require a throat piece/riser assembly. Looking at pics of your stringing machines, it looks like you may have parts that fit. I'm not sure if you're familiar with the Ektelon machines or not, but can you help with this request?

  53. March 11, 2007: I own a Mutual Power Hercules 630 machine and I'd like to know if I could purchase your spring assisted clamp bases and install them on my machine. It appears that they should fit just like the bases that I currently have but they appear to be much easier to use. Please let me know if this would work and how much two of the bases would cost.

  54. April 29, 2007: I am looking to replace a broken clamp for a Ektelon model F clamp. Will your PN-7064 Mid-sized Tennis String Clamp fit my machine?

  55. April 30, 2007: Hi, I have a babolat star 2 which is a very old machine, but the stringer is still in a very good condition. I was wondering if it si possible to buy the Six-point mounting system with micro-adjustable side-support arms. I would like to renew my machine.

  56. June 19, 2007: Do you sell any clamps that will work on my Ektelon model-D stringing machine?

  57. June 28, 2007: Do you happen to know of any good sources for parts for a Czech Sports stringer?

  58. October 31, 2007: I have a Ektelon Model H Stringer and the calibration is off on the tension arm. Do you know or can you guys fix this?

  59. December 6, 2007: I am the director of squash for the Toronto Athletic Club and have need of some new stringing clamps for My Old Winn Pro II machine.

  60. December 23, 2007: I string with the old Prince pneumatic machine and the clamps I use are not so good any more.

  61. February 11, 2008: Will the PN-7064 Mid-sized Tennis String Clamp fit the Prince NEOS machine?

  62. February 14, 2008: I want to buy both the Tennis and Squash Eagnas clamps from you.....but I would like to know the diameter of the posts that slide into the clamp base first please. I do not want any after sales service from anyone...I just want to buy some clamps outright, but that diameter is very important for me to know first.

  63. March 9, 2008: Do you have a replacement spring for a Ektelon model H?

  64. May 7, 2008: I got a stringing machine. The brand is Czech tension MS 700. I need to replace the clamps. Do you have compatibility clamp in stock?

  65. May 21, 2008: Im looking for replacement clamps for a Czech Tension stringing machine. Can you help?

  66. January 24, 2009: What size glide bar is the PN-7066 made for and what length is it? (bar diameter in inches) I have a Serrano and I need a replacement clamp and my bar is 5/8" and my clamp reaches 4.5" from top of glide bar.

  67. February 10, 2009: I have a SAM XLR PLUS, and want to know if your PN-1012 swivel clamp would use in my machine.

  68. February 20, 2009: Currently, I own a Gamma Progression II 602 FC table top stringing machine. It's a drop weight. Do you sell an attachment?

  69. February 27, 2009: Hello. I have an older Alpha Pioneer stringing machine. It has a cam clutch and a linear ball bearing string gripper; which recently has begun to pinch my strings. Do you sell a linear ball bearing string gripper as a part? I am in need of one. Thanks!

  70. March 9, 2009: Looks like your manufacture has largest selection of tennis stringing machines. May be you can help me. Many years ago I bought stringing machine model TT-750 from Czech Sports Company located in CA. The clamps need to be replace. I'm looking for single action clamp, which can replace my old.

  71. March 16, 2009: Do you know if the PN 1002, 1003 or 1012 clamps can be used on a Czech Stringer Model CT 700 or 750?

  72. March 20, 2009: I have an old Winn Pro stringing machine. I see in your web site similiar model to the Winn Pro. I like to know if you have parts for the winn pro. If you can help me, I would appreciated. Thank You for your time.

  73. April 22, 2009: Hi, i am Diego from argentina, i have a Prince P 200 elctronic neumatic machine stringing and i need the clamps, whats the model is compatible.

  74. April 28, 2009: I need some parts for mounting rackets. This machine came from" Ray's Stringing Machines"and I understand you were his Supplier. Can you help me?

  75. May 27, 2009: I have an Alpha EX 02500 stringing machine that I was given about 3 years ago. Do you carry any parts for this model? I was looking for new clamps and perhaps a tension calibrator. I noticed that PN7064 clamp looks a lot like the clamps that I have now. Would these work?

  76. June 18, 2009: hi, I have an Alpha stringing machine looks just like "Comet 11", and the "Manual crank spring tensioning system" need to replace. I just want to know that is there any size difference of "Manual crank spring tensioning system"? and can I use the Eagnas "Manual crank spring tensioning system" on my Alpha stringing machine?

  77. June 19, 2009: Can you please tell me if i can use this clamp PN-1012 with my Gamma Progression ES II + stringing machine ? Is there any ability tell me the diameter of the part of the clamp that goes in to the base?

  78. July 23, 2009: I have an older Ektelon machine. I need clamps for it. Will the glide bar clamps you sell work with my machine? I'm looking at clamp #PN-7062 and PN-7064.

  79. September 6, 2009: I am looking to replace a clamp for my portable klipspringer stringer. Could you recommend which one of your clamps might work for me?

  80. November 5, 2009: I have a Slient partner e.stringer CL, it got two adjustable swivel clamps and I miss them; I wonder the Eagnas sell the clamps that will fit on my stringer. If so, how much it will be?

  81. November 19, 2009: Hi, I have a stand up alpha stringing machine that I need clamps for. I see the eagnas clamps (glide bar) and was wondering if they will work on my glide bar. If so, I would like to order two.

  82. December 10, 2009: I have a Silent Partner, e stringer dg. The rotational stringer gripper needs to be replaced because of the bolt got stripped and keep coming off machine. Please help me with the Solution to fix this problem with the string gripper.

  83. January 1, 2010: Hello, I have a Klippermate stringer and am not satisfied with the clamps. Yours look good but not sure which ones would work with my stringer. What would you suggest?

  84. February 15, 2010: Hi, Will the PN-1012 swivel clamp fit an Alpha Pioneer DC Plus stringing machine? Thanks

  85. April 13, 2010: Hello, I have a Winn Pro II Stringing machine. Have not used it for years.....and now that I start to use it again , some of the parts need to be renewed. Do you have any of these parts ? or would you know where I could order them from ?

  86. June 5, 2010: I would like to replace the clamps on a Gamma ES stringer with a thinner profile variety. They are to bulky. Can the P1012 clamp replace them? The P1012 shaft does not appear round. Is it?

  87. June 25, 2010: I have an Ektelon stringer. This piece broke. Is it possible to buy a replacement piece? Thanks so much,

  88. July 26, 2010: Will the Eagnas clamps 7062 and 7064 work on an Ektelon Model D stringer? Thanks for the help.

  89. August 1, 2011: Do you sell clamps that will work with the Ektelon stringing machine? The PN-7604 looks compatible. If you are unsure, could you send me the dimensions for the PN-7604?

  90. August 4, 2011: I recently found a “Winn Pro jr. II” stringing machine from my uncle’s basement when we cleaned it after he passed away. I tried to figure out how to use it but found it was missing some parts. Attached picture files show all what I have now. I would appreciate it very much if you could let me know what I should order from you to make this stringer work again, such as any compatible stringing clamps that secure the racket, starting clamps, floating or fixed clamps and so on. Of course, I also need to order some strings from you, too.

  91. September 6, 2011: I have the Winn Pro II and was wondering if I can replace just the stringer table top like from the Flex 740 or the Eag-300 to my floor stand?? I just want to be able to string racquetball racquets that have the diagonal strings that fan out. Can you help?

  92. September 7, 2011: I have the Winn Pro II, which is identical to your Eag-300, but have some difficulty stringing diagonally. Is it possible to use just the Plus 6500 stringer on my floor stand?? I just want to be able to string racquetball racquets that have the diagonal strings that fan out.

  93. December 3, 2011: I have gamma 6900 ELS string machine with 2 point mounting system. Unfortunately, its holddown piece at throat end blocks working space at bottom part of racquetball racquet. I believe this issue can be resolved by special holder or adapter to hold racquet without Y splitted throat. I would be greatly appreciate your help in this matter.

  94. December 12, 2011: I have an older model tennis stringer. It is a Czech Sports Model TT-750 with single action clamps. I have repaired the clamps on several occasions but I am thinking it would be better if I purchased some different ones.
    Are there clamps from other tennis stringers that would fit and work well with this machine? If there are, would you advise me on what kind of clamps I should purchase. I would be interested in a good used pair if there were any available
    I would be interested in any advice you would be able to offer.

  95. December 13, 2011: I am interested in changing the hold-down system on my Sorrano Stringer. Do sale these system separately.

  96. August 25, 2013: I have a silent partner stringing machine that does not appear anymore to have tension consistency. Do you sale just the motor and the clamps of the hawk 20e that I can purchase to retrofit the silent partner.

  97. February 18, 2014: I have a Silent Partner E-Stringer DG, and am looking for a rotational gripper replacement. Would any of your replacement parts work for it?

  98. February 19, 2014: I have a Toalson stringing machine (I gather it is equivalent to the Gamma 4000) and in need of a couple of parts – not sure what they are called – but mainly need the white plastic pieces that slide on/pop on that match the shape at the throat and head of the racket. Do you have these? Probably could use some new clamps too. Where on your website can I find parts if you have them or am I better off calling? Thanks!

  99. February 1, 2015: Hello, I have a Winn Pro stringing machine which I believe Eagnas used to make. The Eagnas 700 model looks almost identical to my Winn Pro and I’m wondering if you have parts that will fit my stringer. Thank You.